We believe people don’t want to buy an electric drill…..they want a quarter inch hole. It’s important to try to visualize our customer’s needs and desires or what they are trying accomplish and design an experience that enables them to do so.
Fabulous customer experiences don’t happen by chance. We believe a great customer experience is a result of the combination of creativity, design knowledge, online and offline integration and engaging content.
Today’s customers live across multiple channels. To effectively meet customer needs companies must be in the channels where their customers are with technology that offers a seamless, simple and personalized experience.
Data & Analytics
The design of a remarkable customer experience begins with customer insights. We capture and report touch point and conversion data. We offer surveys that are short and focus on key issues that gather responses wherever customers are.
We take pride in our work. Everything we brew is done with precision, passion and detail.
I have worked with Promodem Media for over 17 years on projects small to large and have been very happy with the service provided. From ideation, creative design, programming, hosting and reporting, their work has been first rate. Overall service is key to our business given that live sports has numerous challenges and scheduling issues requiring last minute changes and all have been handled promptly.Alan RaphaelDirector at TSN Brand Partnerships
I just want to say that I am very happy with how the execution of the Sobey's contest went. It was a challenging timeline but Promodem Media definitely helped to make this project run smooth and remove a lot of the worry! I also really appreciate how quickly and efficiently we worked together during the QA process. Thanks Promodem!Ania KrysaLead Project Manager, Digital Media at Shaw Media
Promodem's Bridge platform was simple, easy to implement and served as a cost-effective way for our organization to engage with our consumers. Their staff are friendly, knowledgeable and responsive to our needs. Their experience and savvy is clearly demonstrated by their ability to consistently deliver high-quality work. They are a pleasure to work with and I look forward to the next project that provides the opportunity to do so again.Jonathan MillerDigital Project Manager - Maple Leaf Foods Inc.
With 4 distinct web platform and CMS-based projects successfully completed over the last 7 years, Promodem is my go-to source for all web development needs. Their knowledgeable, flexible, dedicated, fast and supportive team helps me manage my clients - both internal and external - to meet key project goals. This ultimately lets me focus onTim BishopMarketer, Builder & Connector
my main priority: the `bigger picture` of business development and marketing optimization. Thank you for your continued partnership and I look forward to our next project together.